Frequently asked questions
What is the return policy?
Due to the nature of these products, as they are created or printed to order, we are unable to accept returns.
If however your product does come to you damaged or faulty please get in touch with us using the contact us page so we can help.
When will I get my order?
These products are made to order so we do advise printed orders are a 1 week turn around plus shipping time on top.
For original pieces as well as custom orders, the make and shipping time will be written in your order confirmation.
It says printed. Why not an original piece?
At this time Roy has requested to retain his original pieces of art work. So to be able to give you a high quality piece, we have been able to source a museum quality paper for your print that will hold the colour and detail while displayed in your homes.
The paper being used is Museum heritage 310gsm. It's a cotton and alpha cellulose mix fine art paper.
If you would like an original, Roy is happy to accept custom orders for replica works. Please fill out your details in the contact us page and we will be happy to discuss.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.